Help & FAQ

Most cards are delivered instantly: the code appears on your order page and in your inbox seconds after payment. A few high-value cards are checked by our team first, which takes up to 15 minutes.

Choose the region of the account where you will redeem the card. A card for the United States only works on US accounts. The product page shows each region with its currency.

Codes that have not been revealed can be refunded to your wallet within 14 days. Once a code has been revealed or redeemed it can no longer be refunded, because it may have been used.

The price you see includes a small service fee and is final — no surprises at checkout. Paying with your wallet balance has no extra card fee.

At checkout tick "Send as a gift", add the recipient's email and a message. We will email them a beautiful card with the code, on the date you choose.

Payments are handled by a certified payment provider. We never store your full card number. You can also pay from your wallet balance.

Your wallet is a prepaid balance in your account. Top it up once and check out in one tap. Refunds for unused codes go back to your wallet instantly.

Open the order in your account and tap "Get help", or email hello@example.com with your order number. Our team replies within a few hours, every day.